About Us

About us

Founded in 1999 in Rotherham, Burrows Motor Company is a family owned and run business with sites in Rotherham, Barnsley, help with any motoring requirement you have, whilst remaining small enough to retain the family, friendly feel, with each team member working constantly to ensure they offer the best possible service to each customer, whether they have been coming to us for 10 years or it’s their first visit. So whether you are looking for a new parts for Toyota, Hyundai, Fiat, Mazda or Kia, , Burrows are large enough to help source the correct part for you. Our dedicated team are just a phone call away.

Our core values

  • Exceed customer expectations
  • Teamwork
  • Trust and respect
  • Get it right first time
  • Continuous improvement

Shipping Policy

Most orders are despatched within 3 working days many the same day, Depending on the order value, size etc of your order it will be send using Royail Mail, ParcelForce, FedEx or DHL tracking information where applicable for your order will be provided by email enabling you to track your items progress to your door. Please inspect your item(s) carefully for any damage or missing items this will need to be reported to us within 24 hours of receipt.

Returns policy

Most of our items are covered by the 14 day eBay safe buying guarantee providing the item is returned in the exact same condition as supplied and in undamaged original packaging with all part number labels intact some exceptions are electrical items, ECU,s and safety related products such as seat belts and air bags You are responsible for any loss or damage from when your item(s) are delivered to you until they are returned to us. For this reason, please only send items back to us via a trackable postal service. It is your responsibility to arrange and fund the cost of returning an item(s) to Burrows Car Parts. The only exceptions here are instances where the Burrows Car Parts team deem an item(s) to be faulty or when the wrong item(s) has been delivered or the item has been reported damaged within 24 hours of Receipt In such cases depending on the item size etc we will provide a prepaid post label or Courier collection.